Shipping Policy

Please be aware of all shipping policies before placing order.

All items are shipped within 2 to 14 working days of initial order no matter which shipping method is chosen at checkout. Should items need to be sent later because of back order or unexpected reasons buyer will be contacted via email left at time of purchase. If no email is left it is then the responsibility of buyer to contact store owner at info@indigenousred.com to check on shipping dates. Policy applies to listed www.indigenousred.com items only. Not special commissioned orders as they will have their own working time frame.

Should your package be lost or stolen while in the care of USPS or UPS, Indigenousred cannot be liable. Once the package has left our studio and recorded as received at USPS or UPS you must contact shipping company for further details and next steps. A replacement by Indigenousred will not be provided if lost, damaged, stolen or undeliverable by USPS or UPS.

If your package has been returned to sender at Indigenousred because of wrong or insufficient address you must contact info@indigenousred.com to arrange and pay for additional shipping as package was undeliverable from the address you provided. It is the responsibility of the buyer to ensure proper addresses is provided and to contact store owner to resend shipment.